This reference guide explains the terms used in CARFAX Canada products. If you have any additional questions, please feel free to contact Customer Service at 1.866.835.8612 or



This is a waiver of depreciation from an insurance company that can be attached to the insurance policy of a new vehicle. With 43r, no depreciation will be applied if a new car (less than 36-months-old) is damaged in an accident. If the vehicle experiences loss or damage (including a total loss), the insured will receive a loss settlement up to the original purchase price. A 43r status may appear in the Accident, Collision and Damage Detail section of our reports.

Abandoned (Registration Status)

Vehicle was found deserted and the owner could not be located, or there was no jurisdictional record of the vehicle.

Auction Announced as Fleet/Lease

A wholesale auto auction has reported the vehicle as a fleet or leased vehicle. An example of a fleet vehicle is a vehicle lent out to a business for temporary use.

Auction Announced as Flood Damage

A wholesale auto auction has reported that the vehicle was involved in a flood or may have endured water damage.

Auction Announced as Frame Damage

A wholesale auto auction has reported that the vehicle has frame damage, which can weaken the structure of the vehicle.

Auction Announced as Major Damage

A wholesale auto auction reports the vehicle as having major damage.

Canadian Renewal

Record of a new vehicle registration or the renewal of an existing registration in any Canadian province or territory.


Used to describe the cancellation of a vehicle’s insurance policy.

Cloned Vehicle

Used to describe a vehicle that has had its VIN changed to match the VIN of another vehicle. This is typically done by car thieves to hide a VIN that is registered as stolen. A stolen vehicle that has had its VIN changed could be seized by police.


An insurance claim related to a vehicle collision.


The vehicle was registered and used for business purposes (such as a delivery truck, taxi or car rental).


The renewal of a vehicle’s insurance policy. Some insurance companies use this term the first time they insure a vehicle that’s policy was transferred from another vehicle.

Damage to Vehicle

This refers to an insurance claim related to vehicle repair costs. Examples include parking lot incidences or damage occurred while parked.


The borrower in a lender/borrower relationship. Typically, the debtor is also the owner of the vehicle.

DMV Record Adjustment

A category of data used by CARFAX Canada and Experian Automotive to describe any registration of title transaction performed by a government motor vehicle department in Canada or the United States.


State agencies such as Departments of Motor Vehicles and Bureaus of Motor Vehicles. They typically issue vehicle titles and registrations, and handle individual driver's licenses.

Emission/Safety Inspection

An approved emission testing station has inspected the vehicle to measure the amount of pollutants it emits.

Fleet, Rental and/or Lease Use

The vehicle has been used as a fleet, rental and/or lease vehicle.

Grey Market

An older term used for any vehicle that is imported into the U.S. that was not originally manufactured for the U.S. market.

Hail Damage

The vehicle was damaged by hail.


The Insurance Corporation of British Columbia provides universal auto insurance to BC motorists. ICBC charges $20.00 for data on claims filed under their plan. Data from ICBC is important in determining a vehicle’s complete history, so we highly recommend that you upgrade your report if the vehicle has BC registration.

Incorrect VIN (Registration Status)

The VIN, though associated with a registered vehicle, has an abnormal configuration.

Inspection Required (Registration Status)

Vehicle must be certified or pass inspection (usually mechanical). Vehicle may not have been roadworthy or its jurisdiction may have mandated that an inspection be done before its next registration. This may appear as the term ‘unfit’ on your ownership document.

Insurance Claim Amount

Represents the dollar amount paid by an insurance company for damages to an insured vehicle. Insurance claim amounts in CARFAX Canada reports do not include amounts paid for expenses such as rental vehicles, or personal injuries.


A U.S. brand attached to a vehicle that could not be fixed by the manufacturer. The definition of a Lemon varies from State to State, but once a vehicle is branded a Lemon, there are various legal remedies available to the consumer, which may include the manufacturer buying back or replacing the vehicle. Note that the warranty was likely nullified when this brand was applied.


Used in security interest documents to describe the party that has given a loan to a debtor, using the vehicle as collateral. In CARFAX Canada reports, the lender is also referred to as the Secured Party.


A lien is money owed against a vehicle. If a lien is properly filed, it may be enforceable against subsequent parties who take an ownership interest in the vehicle.

Lien Holder

The party who has been granted the lien or security interest in the vehicle is the lien holder. In CARFAX Canada reports, the lien holder is also the Secured Party, and usually also the Lender.


Insurance carriers have different ways of classifying damage to vehicles. This classification deals with numerous types of damage that are not specifically coded by the insurer.

Motor Vehicle Department

The government entity that is responsible for motor vehicles in a particular jurisdiction. In Canada, this is typically the provincial Ministry of Transportation; in the U.S. it is typically the state's Department of Motor Vehicles (DMV).

Moved (Registration Status)

The vehicle was moved to another province with its registered owner.

New Policy

Used to describe a new policy of insurance issued for a vehicle.

Non-Collision (Repair Estimate)

This describes damages that did not result from a collision with another vehicle. Examples are hail damage, vandalism etc.

Non-Repairable (Branding)

This vehicle is incapable of operation or use on public roads. It also has no resale value except as a source of parts or scrap.

Normal (Registration Status)

Vehicle is registered and currently has no abnormal statuses.

Not Actual Miles

The actual mileage on the vehicle is reported to be different than the odometer reading.

Not Found (Registration Status)

Vehicle VIN not found.

Odometer Problem

The vehicle has odometer-related problems. These may include discrepancies like: not actual miles, a broken odometer, exceeding a vehicle’s mechanical limits, and mileage discrepancy, or suspect miles.

Odometer Reading

The number of kilometers or miles a vehicle has travelled, as reported to CARFAX Canada, along with the unit of measure: KM = Kilometers, MI = Miles and U = Unknown.

Partial Loss

An insurance term used by some insurance companies to describe a collision or other damage claim where the claim amount was less than the full market value of the vehicle.

Point of Impact - All Over

Commonly used to describe hail damage in vehicle repair estimate records.

Point of Impact - Roof

Commonly used to describe a rollover accident in vehicle repair estimate records.

Possible Total Loss-Vehicle, Title/Registered to an Insurance Company

This vehicle was reported as an insurance or possible total loss due to an accident or theft.

Private Insurance Company

An insurance company that was not created by an act of government. Private insurance companies are most prevalent in Canadian jurisdictions where there is no government mandated public insurance.

Public Insurance

An insurance company that was created or chartered by an act of government. Public insurance companies are mandated in British Columbia, Saskatchewan and Manitoba. The Québec government also governs private insurance for vehicles in its jurisdiction.


The Registrar of Imported Vehicles. This entity was created by Transport Canada to manage and oversee the import of used vehicles into Canada. Currently the RIV is operated by Adminserv, a division of Livingston International.

Rebuilt (Branding)

A salvage vehicle that has been repaired. It must have been certified or passed inspection to allow it to be registered.


Vehicle was reported as scrapped or major components removed by a recycling facility.

Registration Effective Date

The date this particular registration record became effective.

Registration Expiry Date

The date that this registration expires or expired.


The vehicle was registered or renewed by a registration authority (state or provincial). Typically, this is a change of ownership or renewal of a license plate sticker.

Reported at Auto Auction

Means the vehicle was registered for sale at a wholesale auto auction for dealers only. This is a common way for dealers and manufacturers to sell used and fleet vehicles to other dealers. Odometer readings and other announcements are recorded.

Salvage (Branding)

The vehicle was damaged, and the structural integrity was compromised. The cost of repairing the vehicle for legal operation on public roads exceeded the fair market value it held prior to damage, so it was declared salvage.

Secured Party

This term is used to describe the party who has been granted the lien or security interest in the vehicle. In CARFAX Canada reports, the secured party is also the Lien Holder, and usually also the Lender.

Security Interest

The ownership interest that a vehicle owner grants to a party as security or collateral for a loan. If a security interest is properly filed, it may be enforceable against subsequent parties who take an ownership interest in the vehicle.

Sold (Registration Status)

Vehicle has been identified as sold by the registered owner.

Stolen (Branding)

The vehicle has been reported to the police as stolen, and has not yet been recovered.

Storm Area Registration/Title

Storm registration/title is reported when a vehicle was registered or titled prior to a storm event in a FEMA designated storm damaged area. Storm events include hurricanes, floods and other natural disasters. While a vehicle may have been reported as titled or registered in an affected area, it may not have been damaged by the storm, or it may have been moved to safety during the storm. We recommend a thorough professional inspection of the vehicle to confirm no storm damage.


The vehicle was stolen from its legal owner.

Theft from Vehicle

Items were stolen that were attached to or part of the vehicle, which may include air bags, stereo, rims and tires. This does NOT include personal items in the vehicle like golf clubs or laptops.

Theft of Entire Vehicle

The vehicle was stolen. The payout is based on whether the vehicle had to be replaced or if any damage occurred while out of the owner’s possession.

Theft Recovered

The vehicle was previously reported as stolen and has been recovered.

Total Loss

A term used by some insurance companies to describe a collision or other damage claim where the claim amount was equal to or greater than the full market value of the vehicle, and/or the vehicle’s structural integrity was severely compromised.

Value of Claim Unavailable

The equivalent of a zero dollar claim ($0.00). An appraisal has not been completed for this claim, therefore, the appraised damage amount is unavailable.

Vehicle in Dealer Inventory

The vehicle was in a retail dealer’s inventory on the date reported.

Vehicle Manufactured and Shipped to Dealer

Indicates when a vehicle was delivered to a dealer and available for sale as a brand new unit.

Vehicle Registration

This is the document issued by a Motor Vehicle Department to designate the party authorized to operate the vehicle on the roads in that jurisdiction. In Canada this document is frequently referred to as the "ownership" but it is not a document of title.

Vehicle Status Date

The date of a vehicle’s most recent change in registration status.

Vehicle Title

A certificate issued in the U.S. by the state Motor Vehicle Department to designate the legal owner of a vehicle. With very few exceptions, a security interest or lien must be noted on the certificate of title.

Vehicle Valuation

This record most often appears in cases where a vehicle is stolen, or damage to the vehicle is approaching or exceeds its current value.


Vehicle Identification Number. This is the unique serial number given to every vehicle manufactured for use on public roads.

Zero Dollar Claim ($0.00)

A zero dollar insurance claim indicates that damage occurred, but the monetary value is either unknown or the claim is still in progress. Reasons may include:

  • The insured did not follow through on a reported claim.
  • The insurance company denied the claim.
  • The claim has not yet been paid or settled.
  • In rare circumstances, the insurance company offsets the claim amount by the amount recovered through sale of vehicle.

Registration and branding

Discover which provinces the vehicle was registered in and whether the car has been negatively branded.

Full Canadian and U.S. history

See a complete picture of any vehicle history from across Canada, as well as the U.S.

Bilingual information

CARFAX Canada’s website, vehicle history reports and customer service are available in French and English.