Contact CARFAX Canada
We invite you to visit our support centre if you have questions about our products and services, or why certain information is appearing on a report.
Looking for support?
Lost your order?
Lost or misplaced your order? Click Find Order to get a link sent to the email used for the purchase.
Contact us
Can’t find what you’re looking for or need clarity on something? We’re here to help.
Other ways to contact us:
CARFAX Canada
100 Kellogg Lane,
Suite #301
London, ON
N5W OB4
Media inquiries:
media@carfax.ca
Privacy officer:
privacy@carfax.ca
Customer support hours:
Monday: 9am-6pm
Tuesday: 9am-6pm
Wednesday: 9am-6pm
Thursday: 9am-6pm
Friday: 9am-5pm
Saturday: 9am-5pm
Sunday: Closed
(Eastern Time)
This page is for CARFAX Canada customers. If you're a CARFAX U.S.A. customer, you must contact their support team by going here.
