CARFAX Canada’s mascot, CAR FOX, at the center of a group of smiling people.

Questions? Contact us, we’re here to help!

Visit our Support Centre to get in touch with our friendly support team.

Go to Support Centre

For all other inquiries

Canadian Support Number

Media Inquiries

Privacy Officer

Mailing Address

CARFAX Canada
100 Kellogg Lane, Suite #301
London, Ontario
N5W 0B4

Customer Support Hours

Eastern Time

Monday

8:00 am - 8:00 pm

Tuesday

8:00 am - 8:00 pm

Wednesday

8:00 am - 8:00 pm

Thursday

8:00 am - 8:00 pm

Friday

8:00 am - 5:00 pm

Saturday

9:00 am - 5:00 pm

Sunday

Closed

*Please note that if you're a CARFAX U.S.A customer you must reach out to CARFAX U.S.A Customer Support, available here.