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Buying a used car?
Check for accidents & damage before you make a purchase.

  • Uncover events the seller may not have disclosed or been aware of

  • Negotiate a fair price

An illustration of a vehicle with a lock and chain on the car, with a bubble above that says « Lien Check – Lien Record(s) Found »

What accident & damage information can be found on a CARFAX Canada Vehicle History Report?

  • Police reports

  • Insurance estimates & claims

  • Collision repair records

  • Environmental damage (e.g., hail, flood)

  • The number of incidents

  • The dates they occurred

  • The point of impact

  • The dollar amount of the repairs

How does accident & damage history affect a vehicle’s value? 

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What to consider when buying a car that's been in an accident.

Frequently Asked Questions

  • As a buyer, you can't always rely on a seller to volunteer a vehicle's full history. That's why doing your own due diligence is important, especially when it comes to accidents and damage. To help yourself when buying used, we always recommend the following:

    • Take the car for a test drive

    • Get a CARFAX Canada Vehicle History Report

    • Get an independent pre-purchase inspection 

    • Request documentation for any repairs that have been made

  • There are several things you can do to make sure you aren’t buying a flood-damaged used car:

    • Get the history: If flood damage has been reported, a CARFAX Canada Vehicle History Report will provide you with relevant information.

    • Smell for odours: It’s hard to get the smell of musty carpets and water-logged seat padding out of a car. If you detect an odour, this could be a good indication that stagnant water has sat in the car for a considerable amount of time. 

    • Investigate the interior: Pull back the carpets to look for lingering mud, dirt and water stains. You should also check the trunk for water lines, leftover silt or rust.

    • Look for condensation: There could be moisture lingering in the instrument panels. Water can fry your vehicle’s accessories, so you’ll also want to test the dashboard lights, wipers, signal lights, radio, heater, air conditioner and any other switches or options to make sure they are in working order. 

    • Get a pre-purchase inspection: Take your vehicle to a licensed mechanic for a thorough pre-purchase inspection. This inspection will determine the cosmetic, mechanical and safety condition of the car and can let you know if there is any water damage internally. While the car may seem perfect on the outside, saltwater or water damage can have lingering effects on the car’s braking, steering and electrical systems.

  • “Total loss” is an insurance term indicating that the cost to repair the vehicle is equal to or greater than its market value, and/or the vehicle’s structural integrity is severely compromised. 

    On a CARFAX Canada Vehicle History Report, the term “total loss” can appear on insurance claims in the Accident/Damage section. 

    Make sure to review the Registration section of the report to confirm the “branding” of the vehicle. Branding is applied by provincial transportation authorities to classify the condition of the vehicle. Vehicles with total loss insurance claims are often classified as “Salvage”, meaning the vehicle was written off but may be repaired and rebranded as "Rebuilt" upon passing a structural inspection , or "Non-repairable" (also referred to as "Irreparable" in some provinces), meaning the vehicle is too damaged to be safely repaired and can only be used for parts or scrap.

  • If there are no incidents listed in the Accident/Damage section of a CARFAX Canada Vehicle History Report, it means that there were no accident/damage records reported to CARFAX Canada at the time the report was purchased. There may be other information about the vehicle that has not been reported to CARFAX Canada and therefore will not appear on the CARFAX Canada Vehicle History Report.

    When buying a used vehicle, we always recommend using a CARFAX Canada Vehicle History Report, along with a vehicle inspection and test drive, to make an informed decision.

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